Arlene Supan, Virtual Assistant, Order Processor, Administrative Support, Email&Chat Support

About

"Hi! My name is Arlene Supan. I'm 24 years old from the Philippines. I have been an Inventory Management Staff for Four and a half years in a Distribution company. I have also worked in an Online shop as Logistic Personnel for seven months. I' am experienced in admin support, Order processor, and logistics & shipping I recently graduate from an Online Academy for Virtual Assistants to learn, enhance and develop new skills. I am ambitious, reliable, and resourceful. I thrive on challenges and continuously set goals for myself. I am passionate about learning new skills and eager to meet the challenge of developing new for your company.

Experience

Neowise Online Shop

Jul 2020 – Feb 2021

Homebased Logistic Personnel

● Encoding Customer orders on the courier system ( J&T System & LBC System etc. ) and google sheet/ company form. ● Monitoring delivery parcels and updating customer parcel status. ● Confirming canceled orders to customers and riders. ● Verifying customer orders and addresses thru phone calls or text. ● Informing customers thru phone calls or text about their parcel’s status. ● Creating Orders and fulfilling orders on Shopify. ● Sending emails to the courier representatives for customers’ parcel issues (such as undelivered parcel, late delivery parcel, no movement parcels. and about delivery issues.)

Midland Distributions Inc.,

Apr 2015 – Aug 2019

Tarlac Philippines

Inventory Management Staff

● Encoding data into the system Solomon. ● Printing picklist summary and customer list for warehouse delivery. ● Encoding sales product return upon delivery. ● Monitoring summary of customer sales invoices data in excel spreadsheets. ● Encoding bad orders into the system. ● Releasing invoices using the system before monthly inventory. ● Completing all floating invoices before and after inventory ● Coordinating with the warehouse team and drivers about delivery or invoice issues

Education

Asian Institute of Computer Studies

Mar 2012 – Apr 2014

Associate's Degree, Computer Science

Arlene Supan

Virtual Assistant, Order Processor, Administrative Support, Email&Chat Support

Skills

Languages