Remote Desktop Support jobs

COMPANY COURANT BRIDGE CONSULTING URL httpscourantbridgecom Email hrcourantbridgecom Post DATA ENTRY CLERK Job Posting Location Canada Remote Description We are looking for a focused data entry clerk to continuously update our companys databases The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information The data entry clerk will capture the data into relevant databases in a timely and accurate manner You will identify

JOB DESCRIPTION Interact with ProSeries business customers midsized tax preparation and accounting firms to provide premium service to these high value customers via phone assisting with tech support tax support and general efiling support questions knowledge of tax concepts a plus Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve inquires related to software installation reinstallation entry and other software support matters Provide

What is your mission Provide support to end users in Hong Kong market on enquiries to HRMS Software via phone call email remote assistance Provide Software technical assistance troubleshoot and resolve issues Perform data migration works Conduct product Software training to end users Resolve customer technical issues in a timely professional manner Involve in adhoc projects preimplementation discussions To succeed in this role we will need you to have Diploma or relevant qualifications

Base Skill Set Good working knowledge of Active Directory Experience providing technical support in a fast paced and constantly changing environment up to executive management level Excellent customer service and communication skills including providing VIP support Experience supporting large Windowsbased environments to desktop level with emphasis on Win 7 OS office 2010 as well as Win 8 and O365 Advanced knowledge of Microsoft Office suite of applications Support of End User for video

Base Skill Set Good working knowledge of Active Directory Experience providing technical support in a fast paced and constantly changing environment up to executive management level Excellent customer service and communication skills including providing VIP support Experience supporting large Windowsbased environments to desktop level with emphasis on Win 7 OS office 2010 as well as Win 8 and O365 Advanced knowledge of Microsoft Office suite of applications Support of End User for video

Windows 710 Microsoft Active Directory MS Office 365 PC hardware installation and troubleshooting Enterprise antivirus solutions Helpdesk ticketing systems Excellent communication relationshipbuilding and internal customer service skills Provide first level contact and problem resolution for customer issues Work with Third Party Vendors to remediate complex AV issues as needed Provide timely communication on issue status and resolution Maintain ticket updates for all reported incidents Install

Hello Team Desktop Support Engineer Required Potential opportunity in Germany for 3 months as a Backfill Position Desktop Support Engineer Site Name TCS Planet Germany Start Date 17th June 2023 Site Address Europaplatz 8 Dortmund 44269 Job Purpose and primary objectives The purpose of the requirement is to have an experienced End User Computing Specialist to support the IT needissues of the end users at the Customer Site The primary objective is to assist in breakfix situations and fulfil

Perform data wipe for laptopdesktophard driveprinters and other peripherals User sign off after completion Attend and contact user based on the appointed schedule Send screenshot of sign off upon completion Liaise with admin for any reschedule or appointment not attended Liaise with admin for equipment collection Liaise with manager for any escalation

Desktop Support Field Engineer Roles responsibilities Desktop Technician will provide day to day localremote desktop support receive inbound calls answer questions troubleshoot and document steps performed to resolve challenges with hardware software and application issues in a ticketing system The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre Desktop

ABOUT US Total IT Global is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle ie from consulting procurement maintenance support all the way to Green Disposal and data destruction all under one roof With Nimble Holistic and Innovative as our core competencies

Information Technology Freelance Engineer Required Role and Responsibilities Essential duties for the position include but are not limited to the following Maintain the desktop laptop hardware and software installation configuration and troubleshoot Resolving slow performance issue less space in c drive BSOD issue etc Operating system window 98 win7 win10 installation troubleshoot MS outlook Office 365 installation configuration troubleshoot Domain configuration user account user group creation

Hello Hope you are doing great Please let me know your interest along with your updated resume and details Job Title Service DeskDesktop Support Location Montreal QC Onsite Duration Long Term Contract Role and Responsibilities Address customer requests for installation configuration test maintenance of hardware and software components Respond to customer requests via phone and email in a timely and accurate manner Maintain documentations of customer issues and their resolutions KB Provide

Excellent systemoperational knowledge of o use of Personal Computers and connected devices o standard SW platform of the Customer in Microsoft operating environment or Microsoft office 365 suite One Drive Teams o operation in a local and geographic network environment or Windows platform management tools especially SCCM Good knowledge of the use and typical problems of the Customers environment Ability to use productivity tools Remote Control supervision console and anything else made available

Knowledge of Assembly disassembly system Knowledge of Networking Installation of Keyboard Mouse Monitor Lan Cable Knowledge of Assign IP address to system Install Uninstall Software Technical knowledge of desktop networking Required candidate for temporary work