Are you a dynamic, results-oriented individual with a passion for driving success on Amazon? We are looking for a skilled and experienced Amazon Brand/Account Manager to join our team. In this role, you will have the opportunity to work with multiple brands and utilize your expertise to deliver exceptional service.
Key Responsibilities:
• Create compelling and optimized seller central listings to maximize visibility and sales.
• Upload engaging and informative A+/EBC/storefront content to enhance the brand's presence on the platform.
• Proactively address and resolve negative feedback on Seller Central to maintain a positive brand image.
• Monitor the buy box and implement strategies to improve performance.
• Skillfully ungate categories on behalf of clients, expanding their selling opportunities.
• Keep a close eye on inventory levels to prevent stock-outs and potential revenue loss.
• Resolve any Amazon storage issues to ensure seamless operations.
• Set and maintain account KPIs, driving continuous improvement and growth.
• Regularly assess the health of portfolios and take necessary actions for optimization.
• Efficiently create FBA shipments to streamline logistics processes.
• Collaborate with Seller Support by raising tickets when needed, always putting the client's best interests first.
• Utilize flat file uploads to manage bulk operations effectively.
• Provide timely responses to all messages within 24 hours for each Seller Central account.
• Engage in client calls to foster strong relationships and gain valuable insights.
Requirements:
• Proven track record of managing Amazon accounts, either for multiple brands or as part of an Amazon service provider agency, for at least 3 years.
• Strong English communication skills to effectively interact with clients and team members.
Agency Standard:
• Communicate all activities within the company Slack channel and Asana.
• Log daily work activity on Hubstaff to ensure transparent tracking.
• Assist in daily activities given by the managers of creative, PPC, and continuously develop your knowledge and expertise in all things Amazon.
If you are ready to embrace a fast-paced and rewarding opportunity in the dynamic world of Amazon, apply now! Join us in making a significant impact on our client's success while advancing your career to new heights.
