Lexie Staffing

Duties and responsibilities of a customer service representative Take ownership of customer issues Troubleshoot problems and drive resolutions Escalate unresolved issues to relevant internal teams Collect prompt and accurate customer feedback Document knowledge as solution articles Master the use of a help desk software

Customer Service Representative Responsibilities Maintaining a positive empathetic and professional attitude toward customers at all times Responding promptly to customer inquiries Acknowledging and resolving customer complaints Ensure customer satisfaction and provide professional customer support Qualifications At least High School Graduate With or without Call Center experience Can speak basic English Amenable to work on site Amenable to start ASAP

Position Customer Service Representative Process Over the phone or Onsite Interview Available Sites Libis Fairview Terraces Vertis North Antipolo Mandaluyong Pasig Sucat Makati Taguig Alabang Cagayan de Oro Cebu Davao Iloilo Minimum qualifications At least High School graduate With or without BPO experience Amenable to work on site Willing to start as soon as possible