We are looking for applicants residing in Jamaica!
We are one of the fastest-growing agencies in the eCommerce space that actively helps over 600 eCommerce Brands including Core Power Yoga, Beyond Meat, and Jaxxon put together an excellent solution for their Customer Service needs by leveraging the best Customer Service talent from all around the world.
We are experiencing exponential growth (over 600% in the last year) and are looking for the best-in-class customer service representatives to join our team!
-------------HOW TO APPLY--------------
Please read and follow the instructions. Applicants who didn't follow the instructions will not be considered.
1. Open this link, and complete the application form, and assessments.
https://docs.google.com/forms/d/e/1FAIpQLScZeJbI_7UqBAEL8SyPXza3WBvHfMgq8wQBbqcW93NoJDzzow/viewform
2. Use RHPHL as your application code.
3. Put N/A as a referral.
4. There is no need to send us a message through RemoteHub. If you have questions about your application, please send them to recruitment@talentpop.co.
5. Everything shall be accomplished in the form.
COMPENSATION: $3/hour (non-voice); $4/hour (voice)
PERKS AND BENEFITS:
- 100% REMOTE
- Full-time position
- Paid time off
JOB RESPONSIBILITIES:
- Represent our brand well across all customer service channels
- Create solution-based emails, and live chat messages in response to customer tickets/inquiries, and answer phone calls
- Work independently; manage time and multi-task
- Communicate regularly with the team and management using Slack and email
- Convey solutions and ideas that will improve our business and customer service experience
- Attend team meetings to check in with fellow team members and management
QUALIFICATIONS:
- At least 1 year of experience
- Experience in eCommerce is a PLUS!
- Strong communication skills and command of English grammar
- Experience in any of the following eCommerce tools/software: Gorgias, Shopify, Zendesk, Re:Amaze, Freshdesk, etc. (preferred but not required)
REQUIREMENTS:
- Laptop/Desktop with Ryzen 3 or Core i5 processor or higher
- Stable internet connection (at least 15 Mbps)
- A backup power and internet connection
Why join us?
- We’re growing fast which means more chances of advancement!
- Stable, full-time and long-term employment
Looking forward to your responses!
